VoIP Phone: What Is It and How Can It Benefit My Business?
VoIP phones are certainly worth learning about if you operate a small or medium-size business. VoIP phones are becoming increasingly popular, and their usage is expected to continue growing substantially over the next few years. Here, we’ll take a look at what a VoIP phone actually is and how these phones can benefit your business.
What Is a VoIP Phone?
A VoIP (Voice over Internet Protocol) phone is any phone that uses an internet connection for making and receiving calls instead of a landline or cellular network. VoIP phones offer excellent mobility, connectivity, and interoperability, which are some of the reasons why VoIP phones have been taking the market by storm for the last few years.
Lower Phone Costs
Because VoIP phones use the internet instead of traditional phone lines, it doesn’t cost nearly as much money to make calls. For a small business that makes a lot of phone calls, switching to VoIP phones can add up to massive savings over the course of a year. On average, businesses can expect to see approximately a 30% drop in their phone expenses after switching to VoIP phones.
Improved Call Quality
Operating a business that regularly communicates via the phone requires excellent call quality. And if you have a strong internet connection and sufficient bandwidth, the call quality with VoIP phones is excellent. You shouldn’t have to worry about dropping important calls or having misunderstandings because of transmission or reception quality. Plus, VoIP phones give employees more control over call quality because settings can be adjusted.
Flexibility
With VoIP phones, businesses can enjoy significant flexibility. Because the phone system is hosted on the internet, VoIP phones can be transported anywhere there is an internet connection. This means employees can easily work from home or even take business trips while maintaining the ability to use the company phones. This increased versatility can create a variety of great possibilities and make communications easier for employees and customers.
Additional Features
In switching to VoIP phones, you’ll likely be able to get additional features for little extra cost. VoIP phone technology has continued to advance over the last several years and many of these internet-based phones come with features like call forwarding, call recording, Interactive Voice Response, voicemail to email, large conference calls, analytics, call queueing, auto attendant, and integration with other business programs. These features will help you increase the professionalism of your company and make your office’s day-to-day operations more convenient.
The Bottom Line
If you’re looking for ways to cut costs and improve the operations of your business, consider giving VoIP phones a try. These specialized phones offer several significant benefits. If you’d like to learn more, visit our Arizona Business Systems VoIP page where you can see our award-winning cloud communications system and product features. We offer several quality models of VoIP phones, including cordless options, full-color display models, and conference room solutions.